Privacy Policy

This policy explains what information Water Damage Menifee Restoration Services collects through restorationmenifeeca.com, why we collect it, and what we do with it. It applies to this website and to enquiries you send us through it.

Information we collect

Information you give us. When you submit a form or call us, we collect the details you provide — typically your name, phone number, email address, property location, and a description of the damage. We collect this so we can respond to your enquiry and provide the service you asked for.

Information collected automatically. Like most websites, our hosting provider records standard technical information such as IP address, browser type, referring page, and pages visited. This is used for security and to understand which pages are useful.

What we do not collect. We do not ask for payment card details, Social Security numbers, or government ID through this website. If anyone requests those from you claiming to represent us, do not provide them and contact us at (201) 277-9344.

How we use your information

• To respond to your enquiry and schedule an inspection or service
• To prepare estimates, scopes of work, and invoices
• To communicate with your insurance carrier about your claim, when you have asked us to
• To follow up about work we performed, including warranty matters
• To meet legal, tax, and insurance record-keeping obligations

Sharing your information

We do not sell your personal information. We share it only in these circumstances:

• With your insurance carrier or adjuster, when you have asked us to handle your claim documentation
• With subcontractors and specialists we engage on your job — plumbers, roofers, and contents specialists — limited to what they need to do the work
• With service providers who operate our website, email, and business systems, under confidentiality obligations
• Where required by law, or to establish or defend a legal claim

Text messages and calls

If you provide a phone number and consent, we may contact you by phone or text about your enquiry and the work in progress. Message and data rates may apply. You can opt out of texts at any time by replying STOP, and opting out of marketing messages does not stop us contacting you about active work.

Cookies and analytics

This site is a static website and does not set advertising or tracking cookies of its own. Embedded third-party content — specifically the Google Maps frame on our contact and service-area pages — may set cookies governed by Google’s own privacy policy. You can block cookies in your browser settings; the site will continue to work.

Your California privacy rights

California residents have rights under the California Consumer Privacy Act, as amended, including the right to know what personal information we have collected, the right to request deletion, the right to correct inaccurate information, and the right not to be discriminated against for exercising those rights. We do not sell or share personal information for cross-context behavioural advertising.

To make a request, contact us at info@restorationmenifeeca.com or (201) 277-9344. We will verify your identity before acting on a request.

Data retention and security

We keep job records, estimates, and documentation for as long as needed to provide our services and to meet legal, tax, insurance, and warranty obligations. We use reasonable administrative and technical safeguards to protect the information we hold, though no method of transmission or storage is completely secure.

Children

This website is not directed to children under 13, and we do not knowingly collect information from them. If you believe a child has provided us information, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. The revision date at the top of this page reflects when it was last changed.

Contact us

Water Damage Menifee Restoration Services
26035 Palomar Rd
Menifee, CA 92585
(201) 277-9344
info@restorationmenifeeca.com